How to Claim
To ensure prompt processing of your claim, please submit the following to Chartis:
- a copy of your policy/certificate of insurance
- a completed Claim Form
- applicable documents
Address of Chartis
Chartis Singapore Insurance Pte. Ltd.
CHARTIS Building
78 Shenton Way
#07-16
Singapore 079120
Documents Needed For Travel Insurance Claims:
Travel Claims Contact
- Telephone: (65) 6419 3000 Fax: (65) 6835-7417
- Claims Services Email: Click here
For more help
Please contact us at (65) 6419 3000 so that we may appoint an adjuster to look into the matter if warranted.
Others
For assistance on Claims Service not listed above, please contact us at (65) 6419 3000 or send an email to Claims.
This travel insurance is underwritten by Chartis Singapore Insurance Pte. Ltd. The exact terms, conditions and exclusions for this travel insurance are specified in the policy contract. Activation is IMMEDIATE upon successful completion of online proposal form & payment process. Travel insurance policy document shall be sent to Insured via email.
